1. Introduction

Primomill® S.C. respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we care for your personal data when using our platform and about your privacy rights.

2. Data Controller

The controller of your personal data is Primomill® S.C., located at 6 Sierpnia 16, bldg. 23, 90-616 Łódź, Tax ID: 7272839654, REGON: 384739680. You can contact us regarding personal data processing at email: biuro@primomill.com.

3. Data We Collect

We may collect the following categories of personal data:

• Identification data (first name, last name)
• Contact data (email address, phone number)
• Company data (company name, Tax ID, address)
• Order and cooperation history data
• Technical data related to platform usage

4. Purpose and Legal Basis of Processing

We process your data for the following purposes:

• Order fulfillment and service provision (basis: contract performance)
• Order-related communication (basis: legitimate interest)
• Accounting documentation (basis: legal obligation)
• Complaint handling and technical support (basis: legitimate interest)
• Direct marketing of our services (basis: legitimate interest)

5. Data Retention Period

We store your personal data only as long as necessary for the purposes for which it is processed. In particular:

• Order-related data: for 5 years from the end of the tax year
• Marketing data: until objection is raised
• User account data: until account deletion

6. Data Recipients

Your data may be transferred to the following categories of recipients:

• IT and hosting service providers
• Accounting service providers
• Courier and transport companies
• State authorities when required by law

7. Your Rights

According to GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right not to be subject to automated decisions

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Only authorized employees and collaborators have access to your data.

9. Cookies

Our website uses cookies to provide functionality and traffic analysis. You can find more information in our Cookie Policy.

10. Changes to Privacy Policy

We reserve the right to update this Privacy Policy. We will inform about any changes by posting a new version on our website.

11. Contact

If you have questions about the processing of your personal data or wish to exercise your rights, contact us.